RETURNS AND EXCHANGES:
We are happy to exchanged items, and we accept returns for a store credit only. We do not offer refunds. By placing an order, you accept these terms.
Returns must be done within 48 hours of receiving your items (local purchases,) and 14 days for international purchases. We unfortunately can not accept returns made outside of this timeframe.
All returns must be unused, unwashed, and in the same condition and branded packaging you received your item(s). Any signs of wear or damage will lead to the return request being denied.
Please return your purchases to our store at Kahawa Sukari, Muranga Road.
Only full priced items may be returned for exchange or store credit. Sale item purchases are considered FINAL.
You will be responsible for paying your own delivery/shipping fees for returning items unless you receive a damaged item or the wrong order.
If you receive a damaged/defective item, we will cater for the return and delivery fees.